FAQs / Delivery

When your package leaves our workshop, you will receive an automatic shipment confirmation email. In this email, you will find the tracking number of your package as well as a direct link that will allow you to view the status of your package. This will keep you informed of the delivery.

At HappyBulle, the time before shipment is 48 working hours from receipt of payment. It takes 24 hours for the graphic processing of the order and 24 hours for its preparation. However, please note that we are doing everything in our power to reduce this delay and to send parcels as quickly as possible!

Our carriers announce a delivery time of 24 to 48 working hours (in Metropolitan France). This time period corresponds to the delivery time indicated by the chosen carrier and varies depending on the delivery method selected. In the event of non-compliance with this deadline, or in the event of non-delivery of the parcel by the carrier, HappyBulle cannot be held responsible.

For more information, you can consult our Delivery page.

When ordering, you will have the choice between the following different delivery methods:

• Colissimo home delivery made by La Poste (delivery of the parcel to a mailbox without signature)
• Livraison standard à domicile effectuée par Colissimo (remise du colis en boîte aux lettres sans signature)
• Livraison standard en point relais effectuée par Colissimo  (remise du colis contre signature)
• Livraison express à domicile effectuée par Chronopost (remise du colis en boîte aux lettres sans signature)
• Livraison express en point relais effectuée par Chronopost (remise du colis contre signature)

For more information, you can consult our Delivery page.

We deliver purchases in France and worldwide. For deliveries outside the EU, customs fees may apply depending on the country of delivery. These fees are the responsibility of the recipient. HappyBulle cannot be held responsible for these additional charges once the package has shipped.

Note that any additional delay may occur if the package passes through customs services.

For more information check our Delivery page.

Yes of course! The delivery address of the order can be completely different from the billing address. You just need to indicate the recipient’s address in the dedicated field when defining the delivery address.

Please note that the invoice never appears in the packages, you will receive it by email or find it your HappyBulle customer account.

Your package will be kept for 10 days at the pick-up station from the date of receipt. The deadline is set by the carrier and cannot therefore be changed. After this time, your package will be returned to us and you will be billed for re-shipping costs.

You can tell us the expected date by leaving us a comment when ordering. To do this, use the “Special requests” field which is available to you when you place an order. Our team will take this into account when making your order and will do their best to meet your expectations!