Delivery times

All of our products are personalised and are made to request in our workshop in Mérignac, near Bordeaux in France.

Each of your products is checked and packaged with the greatest of care.

Delivery time:
The delivery time corresponds to the shipping time + the time in transit with the carrier of your choice.

Shipping time:
Our shipping time is 48 working hours from receipt of your payment. This time includes 24 hours for graphic processing and 24 hours for engraving and assembly.

Transit time:
The transit time begins when your order is received into the carriers charge. This time varies depending on the carrier and the destination.

Tariffs and methods of delivery

Our delivery tariffs include handling, packaging and transport fees. Whatever the method of delivery that you choose, HappyBulle will send you a link allowing you to track the progress of your package online.

DELIVERY TO FRANCE

Type of shipping:
Shipping as a letter with a tracking number that can be tracked online at the following address: www.laposte.fr/particulier/outils/suivre-vos-envois

Method of distribution:
Your package is delivered, without a signature, to a letter box, from Monday to Saturday.

Delivery time:
The delivery time is from 2 to 4 working days after the shipping date. Your package is thus delivered within 4 to 6 working days after the validation of your order.

Tariff:
This service is only available for shipments to mainland France for orders under €30.

Type of shipping:

Shipping with Colissimo with a tracking number that can be tracked online at the following address: www.laposte.fr/particulier/outils/suivre-vos-envois

Method of distribution:
Your package is delivered to you personally or to your letter box, from Monday to Saturday.

If you are not at home and the package cannot be posted into your letter box, the package will be made available to collect from your usual post office for a period of 10 working days. After this period of time, La Poste will return your package to us and we will be forced to charge you for reshipping.

Delivery time:
The delivery time is 48 working hours after the shipping date. Your package is thus delivered within 4 working days after the validation of your order.

Tariff:

Type of shipping:

Shipping with Colissimo Point Relais with a tracking number that can be tracked online at the following address: www.laposte.fr/particulier/outils/suivre-vos-envois

Method of distribution:
Your package is delivered from Monday to Friday, to one of the 17,500 collection points, retail locations and post offices.

You can then easily collect your package, which must be signed for, within 10 working days, from Monday to Saturday, or on Sundays depending on the store. However, you must be sure to bring ID! You will benefit from the detailed tracking of the shipping of your order, and an SMS reminder when your package arrives at your Pickup location.

You have 10 working days to collect your package before it is returned by the carrier and we will be forced to charge you for reshipping.

Delivery time:
The delivery time is 48 working hours after the shipping date. Your package is thus delivered within 4 working days after the validation of your order.

Tariffs:

Delivery time:

Delivered to your home on the next day, prior to 1 pm, for orders placed before 11 am from Monday to Friday.

Once your payment has been validated, your order is processed and engraved as a matter of priority in our workshop, so that your package can be shipped on the same afternoon.

Type of shipping:
Shipping with Chronopost with a tracking number that can be tracked online at the following address: www.chronopost.fr/fr/particulier/suivez-votre-colis

Benefit from the detailed tracking of the shipping of your order, and an SMS reminder on your day of delivery. To make use of this service, you must provide us with a valid mobile phone number.

Method of distribution:
You will receive your package, delivered in person, within 24 hours from Monday to Saturday. A signature will be required.

If you are not in, the delivery agent will contact you using the phone number provided when placing your order. If you are unavailable, the package will be left at the closest post office.

You will have 14 days to collect your package. If you do not collect your package within the 14 days, it will be returned to the carrier and we will be forced to charge you for reshipping.

Tariff:

Delivery time:

Delivered to a collection point on the next day, prior to 1 pm, for orders placed before 11 am from Monday to Friday.

Once your payment has been validated, your order is processed and engraved as a matter of priority in our workshop, so that your package can be shipped on the same afternoon.

Type of shipping:
Shipping with Chronopost with a tracking number that can be tracked online at the following address: www.chronopost.fr/fr/particulier/suivez-votre-colis

Method of distribution:
Your package is delivered within 24 hours from Monday to Saturday to one of the 7,500 Pickup collection points.

You can then easily collect your package, which must be signed for, within 8 days, from Monday to Friday. However, you must be sure to bring ID! You will benefit from the detailed tracking of the shipping of your order, and an SMS reminder when your package arrives at your Pickup location.

You have 8 days to collect your package before it is returned by the carrier and we will be forced to charge you for reshipping.

Tariff:

TABLE SUMMARISING THE METHODS OF DELIVERY:

DELIVERY TO BELGIUM

Choose home delivery and receive your package within 2 to 5 working days after shipping. (Your package is thus delivered within 4 to 7 working days after the validation of your order). It will be delivered to you in person or placed in your letter box between the hours of 8 am and 1 pm. If you are not at home, the package will be made available to collect from your usual post office for a period of 10 working days. After this period of time, La Poste will return your package to us and we will be forced to charge you for reshipping.

Delivery directly to a letter box, provided the dimensions of the package allow it.

Choose a post office or retail outlet to which you want your package to be shipped and get your package within 2 to 5 working days. (Your package is thus delivered within 4 to 7 working days after the validation of your order). Collecting your package is then incredibly simple. However, you must be sure to bring ID! You have 10 days to collect your package before La Poste returns it to us. We will then be forced to charge you for reshipping.

DELIVERY TO SWITZERLAND

Choose home delivery and receive your package within 2 to 5 working days after shipping. (Your package is thus delivered within 4 to 7 working days after the validation of your order). It will be delivered to you in person or placed in your letter box between the hours of 8 am and 1 pm. If you are not at home, the package will be made available to collect from your usual post office for a period of 10 working days. After this period of time, La Poste will return your package to us and we will be forced to charge you for reshipping.

Delivery directly to a letter box, provided the dimensions of the package allow it.

For deliveries to Switzerland, customs fees may apply. These fees are the responsibility of the customer and Happybulle cannot be held responsable for these additional charges once the package has left our workshop.

DELIVERY TO EUROPE

Send your HappyBulle package anywhere in Europe within 2 to 10 working days. (Your package is thus delivered within 4 to 12 working days after the validation of your order). You can track the progress of your package via the link that will be sent to you. The package must be signed for. Not in? A delivery note will be left in your letter box, allowing you to collect the package from a nearby post office within 15 days, otherwise it will be returned to us and we will be forced to charge you for reshipping.

Zone 1: Germany, Netherlands, Luxembourg.

Zone 2: Austria, United kingdom, Spain, Portugal, Ireland, Italy.

Zone 3: Estonia, Hungary, Latvia, Lithuania, Czech Republic, Slovakia, Slovenia, Denmark, Poland, Sweden.

Zone 4: Bulgaria, Cyprus, Croatia, Finland, Greece, Iceland, Malta, Norway, Romania.

INTERNATIONAL DELIVERY

Send your HappyBulle package anywhere in the world within 2 to 10 working days. (Your package is thus delivered within 4 to 12 working days after the validation of your order). You can track the progress of your package via the link that will be sent to you. The package must be signed for. Not in? A delivery note will be placed in your letter box, allowing you to collect the package in a nearby post office within 15 days, otherwise it will be returned to us and we will be forced to charge you for reshipping.

Overseas: Guadeloupe (including St Barthélemy and St Martin), Martinique, Reunion Island, Guyana, Mayotte and St Pierre and Miquelon.

Zone 4: Turkey, Maghreb

Zone 5: United States, Canada, Australia, China, Japan, Hong Kong, Singapore, South Korea, Thailand, Vietnam, India, Russia, Israel.

Zone 6: Africa (excluding the Maghreb), Middle East, Americas (excluding the United States and Canada), other Asian countries, Oceania (excluding Australia).

For deliveries outside of the European Union, customs fees may apply depending on the country of delivery. These fees are the responsibility of the customer and Happybulle cannot be held responsable for these additional charges once the package has left our workshop.